ShulTools,
the maker of the program MitzvahTools
is a licensee of the TRUSTe Privacy Program.
TRUSTe is an independent, non-profit organization
whose mission is to enable individuals
and organizations to establish trusting
relationships based on respect for personal
identity and information by promoting
the use of fair information practices.
This privacy statement covers the site
www.mitzvahtools.com. Because this Web
site wants to demonstrate its commitment
to our users’ privacy, it has agreed
to disclose its information practices
and have its privacy practices reviewed
for compliance by TRUSTe.
1. What personally identifiable information
ShulTools collects.
2. What personally identifiable information
third parties collect through the Web
site.
3. What organization collects the information.
4. How ShulTools uses the information.
5. With whom ShulTools may share user
information.
6. What choices are available to users
regarding collection, use and distribution
of the information.
7. What types of security procedures
are in place to protect the loss, misuse
or alteration of information under ShulTools
control.
8. How users can correct any inaccuracies
in the information.
If users have questions or concerns
regarding this statement, they should
first contact ShulTools Customer Service
Department by emailing info@shultools.com
or phone at (1-888-Shul-Tools / 888-748-5866)
If they do not receive acknowledgment
of their inquiry or their inquiry is
not satisfactorily addressed, they should
then contact TRUSTe through the TRUSTe
Watchdog Dispute Resolution Process
(http://www.truste.org/users/users_watchdog.php).
TRUSTe will serve as a liaison with
the Web site to resolve users concerns.
Information Collection and Use
Information Collection
ShulTools is the sole owner of the information
collected on www.MitzvahTools.com .
ShulTools collects information from
our users at several different points
on our Web site.
Registration
In order to use this Web site, a user
must first complete the registration
form. During registration a user is
required to give contact information
(such as name and email address). We
use this information to contact the
user about services on our site for
which he has expressed interest. It
is optional for the user to provide
demographic information (such as income
level and gender), and unique identifiers
(such as, username and password), but
encouraged so we can provide a more
personalized experience on our site.
Order
We request information from the user
on our order form. A user must provide
contact information (such as name, email,
and shipping address) and financial
information (such as credit card number,
expiration date). This information is
used for billing purposes and to fill
customer’s orders. If we have
trouble processing an order, the information
is used to contact the user.
Information Use
ShulTools does not use or review any
information contained in our system
regarding students or their instructors.
Student Records are only accessed with
the expressed permission of registered
Administrative User to provide live
technical support with an Administrative
User initiated technical support query.
Profile
We store information that we collect
through cookies, log files, clear gifs,
and/or third parties to create a profile
of our users. A profile is stored information
that we keep on individual Administrative
users that details their viewing preferences.
Consequently, collected information
is tied to the users personally identifiable
information to provide offers and improve
the content of the site for the user.
This profile is used to tailor a user’s
visit to our Web site, and to direct
pertinent marketing promotions to them.
We do not share your profile with other
third parties.
Cookies
A cookie is a piece of data stored on
the user’s computer tied to information
about the user. Usage of a cookie is
in no way linked to any personally identifiable
information while on our site. We use
both session ID cookies and persistent
cookies. For the session ID cookie,
once users close the browser, the cookie
simply terminates. A persistent cookie
is a small text file stored on the user’s
hard drive for an extended period of
time. Persistent cookies can be removed
by following Internet browser help file
directions.
By setting a cookie on our site, users
would not have to log in a password
more than once, thereby saving time
while on our site. If users reject the
cookie, they may still use our site.
Persistent cookies enable us to track
and target the interests of our users
to enhance the experience on our site.
See the “Profile” section.
This privacy statement covers the use
of cookies by MitzvahTools.com only
and does not cover the use of cookies
by any advertisers.
Log Files
Like most standard Web site servers
we use log files. This includes internet
protocol (IP) addresses, browser type,
internet service provider (ISP), referring/exit
pages, platform type, date/time stamp,
and number of clicks to analyze trends,
administer the site, track user’s
movement in the aggregate, and gather
broad demographic information for aggregate
use. IP addresses, etc. are not linked
to personally identifiable information.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming
email to verify password and username.
Established members will occasionally
receive information on products, services,
special deals, and a newsletter. Out
of respect for the privacy of our users
we present the option to not receive
these types of communications. Please
see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our
newsletter, we ask for contact information
such as name and email address. Out
of respect for our users privacy we
provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to
send out a strictly service related
announcement. For instance, if our service
is temporarily suspended for maintenance
we might send users an email. Generally,
users may not opt-out of these communications,
though they can deactivate their account.
However, these communications are not
promotional in nature. Users may opt-out
of these communications. Please see
our Choice and Opt-out section.
Customer Service
We communicate with users on a regular
basis to provide requested services
and in regards to issues relating to
their account we reply via email or
phone, in accordance with the users
wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve
user privacy, we may need to disclose
personal information when required by
law wherein we have a good-faith belief
that such action is necessary to comply
with a current judicial proceeding,
a court order or legal process served
on our Web site.
Aggregate Information (non-personally
identifiable)
We share aggregated demographic information
with our partners and advertisers. This
is limited to sharing website traffic
statistics, summary information on number
of registered users, aggregate demographics
on registered users. This is not linked
to any personally identifiable information.
Third Party Intermediaries
We use an outside shipping company to
ship orders, and a credit card processing
company to bill users for goods and
services. These companies do not retain,
share, store or use personally identifiable
information for any secondary purposes.
Business Transitions
In the event ShulTools goes through
a business transition, such as a merger,
being acquired by another company, or
selling a portion of its assets, users’
personal information will, in most instances,
be part of the assets transferred. Users
will be notified via email & prominent
notice on our Web site for 30 days prior
to a change of ownership or control
of their personal information. If as
a result of the business transition,
the users’ personally identifiable
information will be used in a manner
different from that stated at the time
of collection they will be given choice
consistent with our notification of
changes section.
Choice/Opt-out
Our users are given the opportunity
to ‘opt-out’ of having their
information used for purposes not directly
related to our site at the point where
we ask for information.
Users who no longer wish to receive
our newsletter and promotional communications
may opt-out of receiving these communications
by replying to unsubscribe in the subject
line in the email or the user may contact
us at 1-888-Shul-tools or via email
at info@shultools.com to opt-out.
Users of our site are always notified
when their information is being collected
by any outside parties. We do this so
our users can make an informed choice
as to whether or not they should proceed
with services that require an outside
party.
Links
This Web site contains links to other
sites. Please be aware that we, ShulTools,
are not responsible for the privacy
practices of such other sites. We encourage
our users to be aware when they leave
our site and to read the privacy statements
of each and every Web site that collects
personally identifiable information.
This privacy statement applies solely
to information collected by this Web
site
Surveys
From time-to-time our site requests
information from users via surveys or
contests. Participation in these surveys
or contests is completely voluntary
and the user therefore has a choice
whether or not to disclose this information.
The requested information typically
includes contact information (such as
name and shipping address), and demographic
information (such as zip code). Survey
information will be used for purposes
of monitoring or improving the use and
satisfaction of this site. Users’
personally identifiable information
is not shared with third parties unless
we give prior notice and choice. Though
we may use an intermediary to conduct
these surveys or contests, they may
not use users’ personally identifiable
information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral
service for informing a friend about
our site, we ask them for the friend’s
name and email address. ShulTools will
automatically send the friend a one-time
email inviting them to visit the site.
ShulTools storesthis information for
the sole purpose of sending this one-time
email and tracking the success of our
referral program. The friend may contact
ShulTools at info@shultools.com to request
the removal of this information from
our database.
Security
This Web site takes every precaution
to protect our users’ information.
When users submit sensitive information
via the Web site, their information
is protected both online and off-line.
When our registration/order form asks
users to enter sensitive information
(such as credit card number and/or social
security number), that information is
encrypted and is protected with the
best encryption software in the industry
- SSL. While on a secure page, such
as our order form, the lock icon on
the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked,
or open, when users are just ‘surfing’.
While we use SSL encryption to protect
sensitive information online, we also
do everything in our power to protect
user-information off-line. All of our
users’ information, not just the
sensitive information mentioned above,
is restricted in our offices. Only employees
who need the information to perform
a specific job (for example, our billing
clerk or a customer service representative)
are granted access to personally identifiable
information. Our employees must use
password-protected screen-savers when
they leave their desk. When they return,
they must re-enter their password to
re-gain access to user information.
Furthermore, ALL employees are kept
up-to-date on our security and privacy
practices. Every quarter, as well as
any time new policies are added, our
employees are notified and/or reminded
about the importance we place on privacy,
and what they can do to ensure our users’
information is protected. Finally, the
servers that store personally identifiable
information are in a secure environment,
behind a locked cage and in a locked
facility.
If users have any questions about the
security at our Web site, users can
send an email to info@shultool.com
Correcting/Updating/Deleting/Deactivating
Personal Information
If a user’s personally identifiable
information changes (such as zip code,
phone, email or postal address), or
if a user no longer desires our service,
we provide a way to correct, update
or delete/deactivate users’ personally
identifiable information. This can usually
be done at the member information page
or by emailing our Customer Support
at support@mitzvahtools.com. Or, contact
us by telephone or postal mail at the
contact information listed below.
Notification of Changes
If we decide to change our privacy policy,
we will post those changes to this privacy
statement, the homepage, and other places
we deem appropriate so our users are
always aware of what information we
collect, how we use it, and under what
circumstances, if any, we disclose it.
We will use information in accordance
with the privacy policy under which
the information was collected.
If, however, we are going to use users’
personally identifiable information
in a manner different from that stated
at the time of collection we will notify
users via email. Users will have a choice
as to whether or not we use their information
in this different manner. However, if
users have opted out of all communication
with the site, or deleted/deactivated
their account, then they will not be
contacted, nor will their personal information
be used in this new manner. In addition,
if we make any material changes in our
privacy practices that do not affect
user information already stored in our
database, we will post a prominent notice
on our Web site notifying users of the
change. In some cases where we post
a notice we will also email users, who
have opted to receive communications
from us, notifying them of the changes
in our privacy practices.
Contact Information
If users have any questions or suggestions
regarding our privacy policy, please
contact us at:
Phone: 1-888-shul-tools
Fax: 1-310-474-6168
Email: info@shultools.com
Postal Address:
Web site URL www.shultools.com